SME Digital Transformation
Eliminate manual work and revenue leakage. Modern APIs, automated pipelines, and internal tooling that ops actually uses.
Who this is for
Built for the right stage.
- Established SMEs whose growth is capped by spreadsheets, not demand.
- Ops leaders who spend more time reconciling systems than running them.
- Founders replacing brittle Zapier chains with something that scales.
Deliverables
What you take home.
Integration architecture
Canonical models across your shipping, payments, inventory, and CRM.
Event-driven pipelines
Idempotent queues, retries, and drift alerts — not fragile cron jobs.
Rules engine
The 90% of decisions automated, the 10% routed to a fast review inbox.
Internal ops console
Replace 4 tabs and 3 spreadsheets with one console your team actually likes.
Data warehouse
Single source of truth with reporting your leadership can trust.
Dashboards & alerts
SLA, drift, and revenue-leak monitoring wired to the team that acts on it.
Runbooks & training
Documentation and Loom walkthroughs so your team owns it.
Handover + support
30-day post-launch window and clean handoff to your engineers.
Timeline
Four phases. No mystery.
Discover
Map the leakage — where hours and revenue are lost today.
Design
Canonical model, integration map, and rollout plan.
Build
Ship integrations and console incrementally, weekly demos.
Launch
Cutover with training, monitoring, and a fast-review inbox live.
Tech stack
Chosen for velocity — and to last.
Backend
Data
Integrations
Infra
Investment
What's included in the engagement.
- Full 4–10 week engagement, senior integration + product engineer
- Every integration documented and version-controlled
- Ops console tuned to how your team actually works
- 30-day post-launch iteration window
FAQ
The common questions.
We already use Zapier / Make. Why replace it?
How do you avoid a big rewrite?
Who owns the ops console?
Do you support ongoing operations?
Next step